Terms and Conditions

Terms and Conditions

Welcome to the site www.stylehjeans.com

STYLE H JEANS has a website www.stylehjeans.com where it offers a better service and shopping experience for its users.

Below are the conditions that are accepted when accessing and browsing the website. If in any case you do not agree with the information or content of the page, close the session. At SRYLE H JEANS we reserve the right to update or change these Terms and Conditions without prior notice, so we recommend reading the following sections in case of any concerns.

RESTRICTIONS OF USE

STYLE H JEANS is a commercial establishment registered with the Medellin Chamber of Commerce for Antioquia. Therefore, you do not transfer any right, title or interest in any content by allowing your customers and website visitors www.stylehjeans.com interact with it.

STYLE H JEANS fully owns the intellectual property of any content that is downloaded, reproduced, printed, redistributed or saved from its website or other partners.

All the content of the website, including images, illustrations, graphics, animation, and site design, are the intellectual property of STYLE H JEANS, as is the content of the www.stylehjeans.com site. It is intended for its users personal use and in no commercial case.

All the contents of the website www.stylehjeans.com are the exclusive property of STYLE H JEANS including, but not limited to the reproductions of articles, graphic design, logo, images, texts, illustrations, photographs, animations or other distinctive signs, in any of the programming languages ​​used and/or usable, as well as all the software for the operation and development of the website. The reproduction, distribution, communication made available to users, and any other act or form of exploitation, in any online or offline format that has not been expressly authorized by the owner of the exploitation rights, are expressly prohibited.

STYLE H JEANS does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to the website and the products offered by the brand.

TERMINATION OF SERVICE

The terms and conditions apply when you access the site, are in the registration process or have a purchase process. stylehjeans.com You can terminate the service at any time without prior authorization. Provisions relating to copyrights, trademarks, liability, limitation of liability, indemnification or others do not disappear with this termination.

COMMUNICATION

Anytime www.stylehjeans.com may send you information via email, general notices through the site, or written communication mailed to your registration address.

ACCEPTANCE OF TERMS AND CONDITIONS

By accessing and using the website www.stylehjeans.com You agree that you are bound by the terms and conditions and all laws applicable to electronic commerce.

USE OF THE SITE

Harassment via chat and/or email, including the use of vulgar, obscene or abusive language, is strictly prohibited. Therefore, it is strictly prohibited to upload, publish or distribute through this website any content that is defamatory, libelous, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or of any other nature. similar that may constitute or encourage a criminal offense or violate the rights of any of the parties involved. Failure to comply with this prohibition will result in liability and penalties provided by law.

Likewise, identity theft is expressly prohibited and will be sanctioned in accordance with current legislation.

RESPONSIBILITY

At STYLE H JEANS we are committed to the satisfaction of our customers; for this reason we deliver your products in the conditions of quality and compliance established by law.

STYLE H JEANS disclaims warranties and representations to the extent imposed by Colombian law, including, but not limited to warranties of merchantability and fitness for a particular legal purpose.

STYLE H JEANS does not guarantee that the different functions contained in the website may be subject to interruptions or errors at any time, nor does it guarantee that the site or server are free of viruses, spyware, malware or other threats that may affect the usability of the website. the page.

PRICE POLICIES

At STYLE H JEANS our commitment is to offer you the best women's clothing at an affordable price. On our page www.stylehjeans.com our published prices include VAT (19%) according to current regulations in Colombia.

In the event that a product is listed at an incorrect price due to a typographical error or system error, STYLE H JEANS shall have the right to deny or cancel any orders placed for such products.

SHIPPING POLICIES

At STYLE H JEANS our commitment is to deliver your order on time; therefore, if the applicant is not present on the day of delivery of the order to receive it, the carrier will have the power to deliver it to a person of legal age who is at home.

If in this case, at the time of delivery there is no one at the address, the carrier will make a second delivery.

The cost of shipping is 13,000 to the main capital cities of Colombia (Medellín, Bogotá, Cali, Barranquilla, Cartagena, Armenia, Pereira, Manizales) and for the rest of the country a previous quote will be made (Conditions and restrictions apply)

WITHDRAWAL POLICIES

In accordance with the right of withdrawal enshrined in the Consumer Statute, Law 1480 of 2011 in its article 47, the maximum term to exercise the right of withdrawal is 5 business days from the delivery of the product purchased in the store www . .stylehjeans.com .

The product must be returned in the same conditions as received (including packaging, labels and additional accessories) through a certified carrier. Transportation costs and others involved in the return will be covered by the consumer.

In case all the mentioned conditions are met, www.stylehjeans.com will return the total amount paid, without discounts or withholdings being made, and the term may not exceed 30 calendar days from the moment in which the right of withdrawal was exercised.

To make a return you must send the garment by means of a certified carrier and contact our customer service line +57 318 682 7294 from Monday to Friday, from 7:00 am to 5:00 pm or send an email to communications@ stylehjeans.com.co , indicating the order number, invoice number, products you wish to return and the reason for the return.

 

EXCHANGE POLICIES

We want our customers to be 100% satisfied with purchases made through www.stylehjeans.com

To exercise the right to a change, the products must meet the following requirements:

  • They must be returned in the original packaging
  • They must keep the original label. So we suggest trying on the garments before removing it.
  • The purchase invoice must be presented, dated No more than 30 days from the purchase.
  • They must present the product in our facilities.

CLAIM FOR QUALITY

Provided that the garments have been used correctly, they may be exchanged within a maximum period of thirty (30) days from the date of receipt of the product.

Products purchased in promotion do not apply changes or refunds of money.

In such a case that quality problems arise, we will recognize the repair or change of it and all the expenses that you have incurred will be reimbursed.

If the guarantee request is not accepted after having been evaluated by the quality area due to non-compliance with the conditions indicated above, the customer will be informed within 15 business days following the date of the claim in order to coordinate the process again. shipment of the garment; In this case, it will be sent with a freight collect from the customer to the delivery address where the transport company must be paid at the time of receiving the product.

Before carrying out a quality claim process, we invite you to consult the most common reasons for rejecting applications:

  • The time limit of thirty (30) days after the purchase was delivered to make the claim was exceeded.
  • Not following the washing and care instructions of the garment.
  • Use of chemicals or bleach in the wash.
  • Faded by direct drying in the sun.
  • Garment altered or modified by the client and therefore its last was affected.
  • The print, appliqués or embroidery were ironed on.
  • Normal wear of the garment.
  • The design of the garment has an artisanal process that makes each garment have unique and irregular finishes within the same batch.

In the event that www.stylehjeans.com If you have mistakenly sent a different item to the one requested, we will recognize the change of the product, also assuming the transport costs for return.

For concerns about our claim processes, contact our customer service line +57 318 682 7294 from Monday to Friday, from 7:00 am to 5:00 pm or send an email to communications@ stylehjeans.com.co